payment

We accept payments by bank transfer. You must send us an e-mail, click here and we will inform you to the process. If you purchase an item that requires any modification of the original, or is tailor-made, a signal of 30% of the total price will be paid.

delibery

Your order will be received approximately 10 working days after the purchase. This deadlines are subject to change, depending on the availability of the products. However, we will send you a shipping confirmation email, indicating the departure of your package from our Atelier.
For items that require modification or tailor-made, the deadlines may vary. However, you will be informed promptly by e-mail of the evolution of the process.
All our shipments are delivered by courier. The shipping costs for orders less than 200 Euros will be borne by the customer, and from 200 Euros are free (national territory). Shipping cost for the European Union and outside are calculated based on the country and dimensions of the product purchased. For shipments to the Canary Islands, Ceuta and Melilla, contact us, clilck here and we will inform you.

returns

If you want to make a change or return of an item, you have a period of 48 hours to prove it and contact us by e-mail, here to express your wish to return and receive a refund of the purchase directly to your account within approximately 15 days since we received the package.
After 48 hours, you have up to 15 calendar days to exchange it for another size or other item.
After that date, the exchange or return of any purchased items will not be accepted. The products must be in the same condition in which they were shipped. Otherwise, Rutilare reserves the right to refuse the change or return.tems made to order, or to which custom modifications have been made, have no refund.In the case of returns, shipping costs will be borne by the customer.

privacy policy

This Privacy Policy aims to make known how personal data are collected, processed and protected that may be provided by users of this website.
Use and processing of personal data.
Rutilare collects and processes personal data of users (such as name, address, telephone number, email address and the like) to be able to provide you with our services, provide you with the products you request according to your tastes and preferences or keep you informed of our news.
The personal information you may provide through the website will be incorporated into a file owned by Rutilare.
Rutilare employees will be the recipients of the information collected.This company will not sell, assign or distribute personal information that is collected without your consent.

Exercise of rights: access, rectification, cancellation and opposition.
Users who have provided their personal data at any time can revoke the consent granted for the processing of their personal data. To do this, you will send us a copy of your ID via email here.

Security of your personal information.
We use security measures to protect your personal data and prevent its unauthorized disclosure, misuse or alteration.However, the user should be aware that internet security measures are not completely impassable, and no transmission on the internet is completely safe or error-free, in which case Rutilare cannot be held responsible.

Links to third-party sites.
This website may contain links to third-party sites. These sites have their own privacy policies that we urge you to review.

Children.
If any of the products or services are directed to children under the age of 14, Rutilare will not collect personal data from the child unless permitted by applicable law and has the express consent of your parents or legal guardians.

Changes to the privacy policy.
Rutilare reserves the right to update or modify the terms of its privacy policy at any time and without notice due to changes in legislation or at its own discretion.The amendments will apply only to information collected after their effective publication.

Applicable legislation.
The relationship with the user and any controversy arising from the use of the site will be governed by and subject to the laws of Spain.

cookies policy

This website uses its own and third-party cookies to offer you a better experience and service.By browsing or using our services, you agree to our use of cookies. However, the user has the option to prevent the generation of 'cookies' and the deletion of them by selecting the corresponding option in your browser.If you block the use of cookies in your browser, some services or functionalities of the website may not be available.

What is a cookie?
A cookie is a small piece of text that websites send to the browser and that are stored in the user's terminal, which can be a personal computer, a mobile phone, a tablet, etc.These files allow the website to remember information about your visit, such as language and preferred options, which can make your next visit easier and make the site more useful when customizing your content. Cookies play a very important role in improving the experience of using the website.

How are cookies used?
By browsing this web portal the user is accepting that 'cookies' can be installed on their terminal and that they allow us to know the following information:
· Statistical information about the use of the website.
· The user's 'login' to keep the session active on the web.
· The preferred web format for mobile access.
· The latest searches carried out on the web services and personalization data for these services.
· Information about the ads that are displayed to the user.
· Information about the surveys in which the user has participated.
· Social media connection data for users who access with their Facebook or Twitter user.

Types of 'cookies' used
This website uses both temporary session cookies and permanent cookies.Session cookies store data only while the user accesses the website and permanent cookies store the data in the terminal to be accessed and used in more than one session.
Depending on the purpose for which the data obtained through the 'cookies' are processed, the website may use:

Technical Cookies
They are those that allow the user to browse through the website or application and use the different options that exist in it. For example, controlling traffic and data communication, identifying the session, accessing restricted access web parts, remember the elements that make up an order, make the request for registration or participation in an event, use security elements while browsing and store content for video or sound broadcasting.

Personalization Cookies
They are those that allow the user to access the service with some general characteristics predefined in their terminal or that the user defines. For example, the language, the type of browser through which you access the service, the selected content design, geolocation of the terminal and the locale from where the service is accessed.

Advertising Cookies
They are those that allow the effective management of the advertising spaces that have been included in the website or application from which the service is provided.They allow to adapt the content of the advertising to make it relevant to the user and to avoid showing ads that the user has already seen.

'Cookies' of statistical analysis
They are those that allow tracking and analysis of user behavior on websites.The information collected through this type of 'cookies' is used in the measurement of the activity of the websites, application or platform and for the development of browsing profiles of users of such sites in order to introduce improvements to the service based on the usage data that users make.

Third-party Cookies
Some websites may install third-party cookies that allow you to manage and improve the services offered. As, for example, statistical services of Google Analitics.
For more information about these cookies and how to disable them, see the individual third-party privacy policy:
https://www.google.com/intl/es/policies/technologies/types/

How to manage 'cookies' in the browser?
The user has the option to allow, block or delete the 'cookies' installed on your computer by configuring the options of the browser installed on your terminal.

To adjust permissions related to 'cookies' in Google Chrome browser:
· Click the menu on the toolbar.
· Select Settings.
· Click Show advanced options.
· In the 'Privacy' section click the Content Settings button.
· In the 'Cookies' section you can configure the options.
Learn more about Google Chrome

To adjust permissions related to 'cookies' in Mozilla Firefox browser:
· At the top of the Firefox window click the menu on the toolbar.
· Select Options.
· Select the Privacy and Security panel.
· Go to the History section.
Learn more about Mozilla Firefox.

To adjust permissions related to 'cookies' in the Internet Explorer browser:
· At the top of the Internet Explorer window make click the menu on the toolbar.
. Select the Tools button, and then select Internet Options.
· Select the Privacy tab, and under Settings, select Advanced Options and choose whether you want to allow or block first-party and third-party cookies or if you'd prefer to be asked.
Learn more about Internet Explorer.
If you block the use of cookies in your browser, some services or functionalities of the website may not be available.
In some browsers, specific rules can be set to manage 'cookies' per website, giving you more precise control over the privacy.
This means that you can disable 'cookies' from all sites except those you trust.

legal area

The identification data of the company that owns this website are set out below.
Social name: Rutilare
e-mail: info@rutilare.com
Telephone number:657 621 298

This website has been created by the company Rutilare for informational purposes and for the personal use of users.

Through this Legal Notice, it is intended to regulate the access and use of this website, as well as the relationship between the website and its users.

By accessing this website, the following terms and conditions are accepted:
· Access to this website is the sole responsibility of the users.
· Simple access to this website does not imply any kind of commercial relationship between Rutilare and the user.
· Access and navigation on this website implies accepting and knowing the legal warnings, conditions and terms of use contained therein.
· The owner of the website may offer services or products that may be subject to its own particular conditions that, as the case may be, replace, complete and/or modify these conditions, and on which the user will be informed in each specific case.

This website has been created by the company Rutilare for informational purposes and for the personal use of users.